The Family Member's voice in long-term care
A forum for family representatives to dialogue, support and promote quality care for resident loved ones.
About Family Council at the Heights at Mt. View
Our Mission
To work with families, long-term care home staff, and sector partners to ensure quality of life for our loved ones. We encourage a safe, vibrant, inclusive, and respected long-term care system.
YOUR SUPPORTIVE COMMUNITY
You are not alone
Moving into a long term care home is a major change, accompanied by a loss of what is familiar and comfortable. Family Council can assist with your orientation. Contact us.(Image by freepik)
Events and Education
To connect to the meeting by zoom, write to mountviewfamilycouncil@gmail.com to receive the zoom link.
December 2025
Family Council meeting
4:30pm
-
6pm
Heights at Mt. View Towne Hall or by zoom
Event Details
December 2025
Family Council meeting
No Meeting in December -
Wishing you a Happy Holiday Season!
4:30pm
-
6pm
Heights at Mt. View Towne Hall or by zoom
Jan 15, 2025
Family Council meeting
4:30pm
-
6pm
Heights at Mt. View Towne Hall or by zoom
Event Details
Jan 15, 2025
Family Council meeting
Guest Speaker TBD
4:30pm
-
6pm
Heights at Mt. View Towne Hall or by zoom
Resources
There are many more resources. Do not hesitate to contact us for more.
Community Care and Assisted Living Act of BC (pdf)
DownloadIsland Health Patient Care Quality Office provides a process for patients, families, and (pdf)
DownloadIsland Health about Care Plan (pdf)
DownloadCare Plan- My day p1 (jpg)
DownloadCare Plan - My day p2 (jpg)
DownloadFrom-Shortfall-to-Crisis-Report (pdf)
Downloadresident_and_family_councils_booklet (pdf)
DownloadHMVFC Constitution and Bylaws (pdf)
DownloadReimagining long-term care (pdf)
DownloadFrequently Asked Questions
Please reach us at mountviewfamilycouncil@gmail.com, if you cannot find an answer to your question.
Family Council at the Heights at Mt. View is a non-profit organization that provides support and assistance to the residents and their family.
There are many ways to get involved with the Family Council at Mt. View, it starts with:
- Providing your email address to the Family Council (Confidentiality assured) Mountviewfamilycouncil@gmail.com.
- Attending our monthly council meetings and events;
- Offering to volunteer; and,
- Always feeling free to contact us for more information and experience sharing.
THE GOALS OF A COUNCIL are determined by its members, and their understanding of the needs of the residents. Within a mandate to promote the collective interests of residents, a Council may focus their activities on many different areas such as:
- Providing formation, resources, support and encouragement to family caregivers and/or residents;
- Welcoming new residents and families with a formal introduction process;
- Discussing issues of concern and seeking solutions to problems that arise; and,
- Identifying opportunities to enhance quality of life and working on projects that will be of benefit to residents and family caregivers.
Contact Us / Join us
Better yet, see us in person!
A voice in decision-making that affects families and residents.
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Family Council at the Heights at Mt. View
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